A sample Children's Guide — see what Launch44 generates.

The person in charge of Oakfield House is called the registered manager. They make sure the home runs well and that you are looked after properly. You can talk to them at any time.

There are also care staff who are here with you every day and every night. They help with everyday things — getting ready for school, cooking meals, doing activities — and they are there if you need someone to talk to.

Your social worker is the person from the council who visits you regularly. They help make plans about your future. You should know your social worker's name, and you can ask to speak to them whenever you want.

Everyone who works here has been checked to make sure they are safe to look after children. That is the law.

You have rights, and they matter. Here are some of the most important ones:

• You have the right to be safe. Nobody should hurt you, bully you, or make you feel scared. If that happens, tell someone straight away.
• You have the right to be listened to. Your views, wishes, and feelings are important. The adults here must ask what you think about decisions that affect you and take what you say seriously.
• You have the right to privacy. Your bedroom is your own space. Staff will not go through your things without a good reason, and they will explain why if they do.
• You have the right to keep in touch with your family and friends, as long as it is safe for you.
• You have the right to complain. If something is wrong, you can say so — and nobody should punish you for it.
• You have the right to an education. The adults here will help you get to school and do well.
• You have the right to see a doctor or dentist when you need to, and to talk to someone about your feelings.

If you are not sure about your rights, ask your key worker or look at the poster on the noticeboard.

Every day is a bit different, but here is what you can expect:

• Morning: You will get up, have breakfast, and get ready for school. Staff will help if you need it.
• School: You will go to school or your education placement during the day. Staff will help you get there and pick you up.
• After school: You can do homework, go to activities, see friends, or just relax. Staff will help you plan things you enjoy.
• Evening: Dinner is together. After dinner you can watch TV, play games, read, or talk to staff. There are set times for going to bed depending on your age — but staff will explain these to you.
• Weekends and holidays: There are activities, trips, and time to do the things you like.

You will have your own bedroom. You can make it feel like yours — posters, photos, and your own things are welcome.

If there are rules you do not understand, ask. The rules are here to keep everyone safe, not to be unfair.

If something is wrong, or you are unhappy about something, you have the right to complain. Complaining is not being difficult — it is your right, and nobody will get in trouble for doing it.

You can complain by:

• Telling a member of staff — they will write it down and make sure it is dealt with
• Writing it down and putting it in the complaints box
• Telling your social worker — they visit regularly and you can ask to see them at any time
• Telling an independent visitor — someone who does not work here visits every month to check that everything is OK. You can talk to them privately
• Calling Ofsted — Ofsted is the organisation that inspects children's homes. They can be contacted on 0300 123 1231. You do not need anyone's permission to call them
• Calling the Children's Commissioner — the number is on the noticeboard

Your complaint will be looked into and you will be told what happens. If you are not happy with the answer, it can be taken further.

Nobody should ever tell you not to complain or make you feel bad for doing it.

The adults here will do everything they can to keep you safe. That means:

• Making sure you know what to do if there is a fire (there are regular fire drills)
• Making sure the house is clean and well looked after
• Making sure the people who work here have been properly checked
• Helping you stay safe online — you can use the internet, but there are some rules to keep you safe from people who might try to harm you online

If you ever feel unsafe — in the home, at school, online, or anywhere else — please tell a member of staff, your social worker, or any adult you trust. You can also call Childline on 0800 1111 — it is free and confidential.

If someone does something that hurts you or makes you uncomfortable, it is never your fault. Tell someone.

We know that the people you love matter to you. The staff at Oakfield House will help you keep in touch with your family and friends, as long as it is safe.

How contact happens depends on your care plan — your social worker will explain what has been agreed. You might:

• Have visits at the home or somewhere else
• Talk on the phone or by video call
• Send letters or messages

If you want to see someone and are not sure if it is allowed, ask. If contact is not happening the way you want, tell your social worker or key worker. Your feelings about contact are important and should be listened to.

At some point you will move on from Oakfield House. That might be back to your family, to another placement, to a foster family, or — when you are older — to more independent living.

Leaving will not happen suddenly. The adults will plan it with you and your social worker so that you feel ready. You will have a say in what happens next.

If you are worried about leaving, or if you have questions about what will happen, talk to your key worker or your social worker. They are there to help you understand what is going on and to make sure you are not left on your own.